Welcome to American Fluffy Towel Online Shopping Store!
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What Shipping Methods Are Available?
At American Fluffy Towel, we offer a variety of shipping methods to ensure that your purchase arrives promptly and securely.
For domestic orders within the United States, we offer standard ground shipping, as well as expedited shipping options for an additional fee.
For international orders, we also offer standard shipping, as well as expedited shipping options for an additional fee. Please note that international shipping times may vary and may take longer than domestic shipping.
We work closely with our shipping partners to provide the most efficient and cost-effective shipping options for our customers. To view available shipping methods and pricing, simply add your items to your cart and proceed to checkout, where you will be prompted to select your preferred shipping method.
If you have any questions or concerns about shipping, please don't hesitate to contact us at order@americanfluffytowel.com
Do You Ship Internationally?
Yes, American Fluffy Towel ships to Mexico and Canada. We are committed to providing our customers with the highest quality products and services, and that includes international shipping.
For international orders, we offer standard shipping, as well as expedited shipping options for an additional fee. Shipping times for international orders may vary and may take longer than domestic shipping.
Please note that international shipping may be subject to additional duties, taxes, or fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the purchase price or shipping charges.
If you have any questions or concerns about international shipping, please don't hesitate to contact us at order@americanfluffytowel.com
How Long Will It Take To Get My Package?
The shipping time for your package will depend on several factors, including your location, the shipping method you select, and the availability of the products you have ordered.
For domestic orders within the United States, standard ground shipping typically takes 2-4 business days, while expedited shipping options may take 1-2 business days. Please note that these are estimated shipping times and may vary based on your location and other factors.
To view estimated shipping times for your order, simply add your items to your cart and proceed to checkout, where you will be prompted to select your preferred shipping method.
What Payment Methods Are Accepted?
At American Fluffy Towel, we accept a variety of payment methods to make your shopping experience as convenient and secure as possible.
You can pay using PayPal, which is a fast and secure online payment system that allows you to pay using your PayPal account or a credit or debit card.
We also accept payments via Stripe, which is a leading payment processor that allows you to securely pay using your credit or debit card. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
To pay for your order, simply add your items to your cart, proceed to checkout, and select your preferred payment method. Our website uses secure SSL encryption to protect your personal and financial information.
Is Buying On-Line Safe?
Yes, buying online at American Fluffy Towel is safe. We take the security of our customers' personal and financial information very seriously and have taken measures to ensure that your online shopping experience is as secure as possible.
Our website uses secure SSL encryption to protect your personal and financial information during transmission. This means that your information is protected by encryption while it is being transmitted over the internet, making it difficult for unauthorized individuals to access or steal your information.
In addition, we partner with trusted payment processors, such as PayPal and Stripe, to securely process your payments. These payment processors are PCI DSS compliant and follow the highest security standards to ensure the protection of your personal and financial information.
How do I place an Order?
Placing an order at American Fluffy Towel is easy and straightforward. Simply follow these steps:
Browse our product collection: Take a look at our selection of kitchen hand towels, dog jumpsuits, bathrobes, beach towels, and towel sets to find the products you would like to purchase.
Add to your cart: Once you have found the products you would like to purchase, simply click on the "Add to Cart" button to add them to your shopping cart.
Review your cart: Before proceeding to checkout, take a moment to review the items in your cart and make any necessary changes.
Proceed to checkout: When you are ready to purchase your items, click on the "Checkout" button to proceed to the checkout page.
Provide shipping information: On the checkout page, enter your shipping information, including your name, address, and contact information.
Choose a payment method: Select your preferred payment method, either PayPal or credit card, and enter your payment information.
Review and place your order: Review your order information and make any necessary changes. When you are satisfied with your order, click on the "Place Order" button to submit your order.
Confirm your order: You will receive a confirmation email from us confirming that your order has been received and is being processed.
How Can I Cancel Or Change My Order?
To cancel or change your order, please contact us as soon as possible at order@americanfluffytowel.com or from the dashboard. If your order has not yet been shipped, we may be able to cancel or make changes to it.
Please note that once an order has been shipped, it cannot be cancelled or changed. In this case, you may be able to return the products you have ordered for a refund or exchange, subject to our return policy.
If you have any questions or need assistance cancelling or changing your order, please don't hesitate to contact us at order@americanfluffytowel.com. Our customer service team will be happy to assist you and answer any questions you may have.
Do I need an account to place an order?
No, you do not need an account to place an order at American Fluffy Towel. We offer a guest checkout option, which allows you to place an order without creating an account.
To place an order as a guest, simply follow the steps to checkout as outlined in the previous answer, and enter your information as prompted. You will not be asked to create an account or provide login information.
However, if you would like to create an account, you can do so at any time. Having an account with us makes it easier to track your orders, manage your shipping information, and view your order history. To create an account, simply click on the "Create Account" button on our website and follow the prompts to enter your information.
How Do I Track My Order?
You can easily track your order at American Fluffy Towel by using the order tracking button on our homepage or by logging into your account.
To track your order, simply follow these steps:
Homepage tracking: If you are not logged into your account, click on the "Order Tracking" button on the homepage. You will be prompted to enter your order number and the email address associated with your order. After entering this information, click on the "Track" button to view the status of your order.
Dashboard tracking: If you are logged into your account, you can view the status of your order by navigating to the "Orders" section of your dashboard. Simply click on the order number to view the details and tracking information.
You will receive regular updates on the status of your order, including when it has been shipped and when it is expected to arrive. If you have any questions or need assistance tracking your order, please don't hesitate to contact us at order@americanfluffytowel.com
How Can I Return a Product?
At American Fluffy Towel, we are committed to providing our customers with high-quality products that meet their expectations. If you are not completely satisfied with your purchase, we offer a return policy to ensure your satisfaction.
To return a product, please follow these steps:
Contact us: If you would like to return a product, please contact us at order@americanfluffytowel.com to initiate the return process.
Eligibility: Returns are accepted if the product is damaged, defective, or not as described on the website. Returns are not accepted for products that are not damaged or defective.
Return instructions: Once your return request has been approved, we will provide you with instructions on how to return the product. Please follow these instructions carefully to ensure a smooth and efficient return process.
Refunds: Once we receive the returned product, we will process your refund. Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to be processed.
